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What are the Effects of an Effective Decision-Making Process in an Organization?

Mariam Peyton
Latest posts by Mariam Peyton (see all)

    Currently in our world today, business organizations exceedingly depend and rely on each other which means that the decisions they make cannot be made in isolation. Decision-making is one of the most important skills that is required in the management of any business because it is an everyday activity that takes part in an organization. Right from the low-level manager to the top directors, all make decisions every now and then throughout the day. Every decision that is made in an organization has an impact be it positive or negative on its future decisions therefore a manager must carefully approach this concept because they are like the captains that are responsible for steering the ship to its endpoint. The decisions made in an organization can be; a) strategic, b) tactical, and c) operational decisions that are taken by the owners, managers, and supervisors respectively. 
    The main questions looked at in this essay are; a) how does management of an organization make good quality decisions? b) How does decision-making affect organizational behavior? c) What are the factors that affect decision-making in an organization?
    Important to note is that there are no standards set to define whether a decision is good or bad. It is only after the decision’s outcome has been evaluated and examined that one can tell whether the decision was good or bad. However an organization’s management can make effective decisions that they believe will be beneficial to the business. There are a number of factors that affect the decision-making of an organization among which include; prior training of managers in decision-making skills, good information in the sequence, management skills in analyzing the information and handling its shortcomings, experience & natural ability in decision-making, risk & attitudes towards the risk, human factors like as emotional responses, rivalries, biases, and beliefs, etc.

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    What are the Effects of an Effective Decision-Making Process in an Organization? a Case Study


    Key Learning Outcomes

    By the end of the case, students should be able to:

    • Identify and explain the main components of an effective decision-making process
    • Analyze and compare the effects of different decision-making processes on various aspects of organizational performance
    • Apply and demonstrate the skills and techniques of effective decision-making in various organizational scenarios and contexts, such as strategic planning

     

    1.0 INTRODUCTION


    Decision-making is the process of choosing the best course of action among several alternatives. It is a very important skill that all organization managers ought to possess, as they are responsible for the outcomes of their decisions and the performance of their teams. Decision-making can have a significant impact on the success or failure of an organization, as well as the satisfaction and motivation of its employees (Mesut Akdere, 2011).

    The main questions looked at in this essay are; a) how does management of an organization make good quality decisions? b) How does decision-making affect organizational behavior? c) What are the factors that affect decision-making in an organization?
    Effective decision-making is a crucial skill for any organization, as it can help achieve goals, solve problems, and improve performance.

    However, decision-making is not always easy, as it involves multiple factors, such as information, alternatives, criteria, risks, and stakeholders. Therefore, having a clear and systematic process for decision-making can help organizations make better choices and avoid consequences. The process for effective decision-making in an organization is made up of a number of steps namely;

    1. Define the problem; this involves identifying the issue that needs to be addressed, the desired outcome, and the scope and constraints of the situation.

    2. Gather relevant information. This involves collecting and analyzing data and facts that are related to the problem or opportunity, such as past experiences, best practices, expert opinions, and feedback.

    3. Evaluate alternatives. This involves brainstorming and listing possible solutions or courses of action, and then assessing their pros and cons, feasibility, and impact.

    4. Choose the best alternative. This involves selecting the most suitable solution or course of action based on the criteria and goals established in the previous steps.

    5. Implement the decision. This involves putting the chosen alternative into action, communicating it to the relevant parties, and allocating resources and responsibilities. 

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