The Recruitment and Selection Procedure at McDonalds
Mariam Peyton is a professional Financial Analyst. She holds a Masters degree in Economics. She specialises in financial analysis and forecasting. Her expertise includes studying the financial performance of companies, markets and entire industries looking for trends, insights and information that can help you glean rich insights for use in academic and market research.
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The purpose of this report is to provide an overview of McDonald's recruitment and selection process. Recruitment and selection refers to the process of identifying and hiring the most suitable candidates for the vacant positions in the organization. Human Resource Management employs various techniques and tools to attract, screen, interview, and assess prospective employees. Recruitment and selection also involve ensuring that the candidates fit the organizational culture and values.
McDonald’s Corporation is the leading fast food retailer in the world offering various food products, soft drinks, and non-alcoholic beverages. The corporation was founded in 1940 by Richard Dick J. McDonald and Maurice McDonald in San Bernardino, California. It was incorporated in 1955 after Ray Croc joined. For the year ending 2022, McDonald's Corporation had 40,275 stores in more than 100 countries, 95% of them franchised. Preliminary revenues for the year 2023 are so far estimated at $23.41 Billion.
An organization's success depends largely on the quality of its human resources. Human resource management is the process of enhancing the skills, knowledge, and performance of the employees in alignment with the organization's goals. Human resource management involves planning, organizing, leading, and controlling the human resources to achieve the desired outcomes.
McDonald’s recognizes that its people are the key to the success of its restaurants and the company as a whole. The company strives to hire the best talent, to provide them with ongoing training relevant to their role, and to advance them when they are ready. The company’s recruitment policies, procedures, and practices demonstrate its commitment to achieving its goal.
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The Recruitment and Selection Procedure at McDonalds Case Study
Key Learning Outcomes
By the end of the case, students should be able to:
- Understand the concepts of recruitment and selection and how they are applied to various organizations to help them attain their goals and objectives.
- Understand how recruitment and selection activities are applicable at McDonald's and how they aid in achieving its set goals and objectives.
- Apply the concept of recruitment and selection to real-life companies.
1.0 INTRODUCTION
McDonald’s recruitment
McDonald’s Corporation is the leading fast food retailer in the world offering various food products, soft drinks, and non-alcoholic beverages. The corporation was founded in 1940 by Richard Dick J. McDonald and Maurice McDonald in San Bernardino, California. It was incorporated in 1955 after Ray Croc joined. For the year ending 2022, McDonald's Corporation had 40,275 stores in more than 100 countries, 95% of them franchised. Preliminary revenues for the year 2023 are so far estimated at $23.41 Billion.
McDonald’s is the largest fast food company in the world (Forbes, 2023). The company’s vision is to offer the best experience to everyone that is to say its employees, customers and the society in which they operate. A number of approaches have been used in the quest to achieve this vision but on top of them lies people being put at the centre of everything. The restaurant chain recognizes that people perform more efficiently when they are comfortable in their workplaces. Therefore the company tries their level best to ensure that it provides the right working environment for its employees.
McDonald's is looking for people who are committed to delivering excellent and outstanding service to the company and to the customers. To achieve this goal, the company has established the essential skills and behaviours that applicants must demonstrate. For instance, each position has a specific job description that describes the duties and responsibilities and also it offers a person specification that outlines personal skills and competencies that people must have in order to work for the company.
McDonald's delegates the hiring of hourly-paid staff to each restaurant. To attract suitable candidates for these roles, McDonald's advertises them in various ways. The main method is to display the vacancies in the restaurant itself. Other methods include using local job centres, career fairs and other facilities in the community. The hiring material should be clear, effective and targeted at the right audience.
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