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How training and development helps in business growth: A case study of Tesco

Mariam Peyton
Latest posts by Mariam Peyton (see all)

    One of the essential aspects of an organization is employee performance therefore business managers have the responsibility of critically understanding the significance and impact of training and development on organizational performance. This paper examines how training and development help in business growth particularly looking at Tesco.  
    Training is the process of teaching specific skills to an individual so that he or she gains the knowledge to carry out that specific task. It is imparting fundamental skills and behavior to employees so that they are cognizant of rules and procedures to be followed to undertake their job efficiently. Employee training and development is of great significance because it aids the organization in achieving various goals for example boosting the employee’s morale towards work, offering them protection, enhancing employee engagement etc. that are necessary to execute a particular job. 
    What are the aims of training and development? The purposes of training are; improving an employee’s level of awareness about the job, increasing an employee’s skills and knowledge about the job, and boosting an employee’s morale so that they perform their job correctly. 
    How does training and development impact organizational growth? Training and development offer an organization more productivity, and increased job satisfaction and they also help them to employ and retain talented employees. It also enables organizations to compete favorably in the global market. 

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    How Training and development help in business growth: Tesco Case Study


    Key Learning Outcomes

    By the end of the case, students should be able to:

    • Understand generally the meaning of training and development and how it helps in business growth
    • Understand the impact of training and development at Tesco
    • apply the two practices to real-life organisations

     

    1.0 INTRODUCTION


    One of the essential aspects of an organization is employee performance therefore business managers have the responsibility of understanding critically the significance and impact of training and development on organizational performance. This paper examines how training and development help in business growth particularly looking at Tesco. Tesco Plc. is a multinational grocery retailer serving customers with not only healthy sustainable food but also non-food products.

    Training is the teaching of the required skills to an individual so that he or she can execute specific tasks on the job. It is imparting fundamental skills and behavior to employees so that they are enlightened of rules and procedures to be followed to undertake their job efficiently. Employee training and development is of great significance because it aids the organization in achieving various goals for example boosting the employee’s morale towards work, it offers them protection, enhancing employee engagement etc. that necessitates them to execute a particular job. Development on the other hand is all about helping the person grow and extend their abilities. It refers to the opportunities meant to educate employees and help them to grow. The development process primarily focuses on increasing the personality of an individual. 

    What are the aims of training and development? The aims of training are; improving an employee’s level of awareness about the job, increasing an employee’s skills and knowledge about the job, and boosting an employee’s morale so that they perform their job properly. 
    How does training and development impact organizational growth? Training and development offer an organization with more productivity, and increased job satisfaction and it also helps them to employ and retain talented employees. It also enables organizations to compete favorably in the global market.

    What are the types of training and development used by Tesco? The company offers two different training methods namely; on-the-job training and off-job training. On-job training is where training takes place in the workplace whereas off-job training focuses more on instilling specific skills for individual development. 

    What are the benefits of training and development at Tesco? The company trains its employees because of a number of reasons such as; to be able to increase its performance, remain competitive and boost employee potential…

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