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Examine the role of performance management in Pizza Hut

Mariam Peyton
Latest posts by Mariam Peyton (see all)

    Pizza Hut is a subsidiary of Pepsi Co. Inc and it is the largest pizza restaurant company in the world with over 19,000 restaurants and delivery outlets in over 100 countries. The company operates in the sale of ready-to-eat pizzas. Some of the company’s products include traditional pizzas, salads, breadsticks, and extraordinary varieties of pasta, etc which are well renowned for their taste. Pizza Hut serves more than 1.7 million pizzas every day to its customers worldwide. This coursework assignment will examine the role of performance management in Pizza Hut.
     

    HARVARD
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    APA
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    MLA
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    CHICAGO
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    PERFORMANCE MANAGEMENT IN PIZZA HUT: A Case Study


    Key Learning Outcomes

    By the end of the case, students should be able to:

    • Understand how performance management helps in the administration of an organization
    • Analyze how performance management is going to help Pizza Hut in the course of its business
    • Learn how to apply the performance management strategy in businesses

     

    1.0 INTRODUCTION


    Pizza Hut was founded in 1958 in Wichita, Kansas, and is the largest restaurant chain in the world with over 19,000 restaurants and delivery outlets in over 100 countries. The restaurant chain operates in the sale of ready-to-eat chicken, Mexican-style food, traditional pizzas, salads, breadsticks, and extraordinary varieties of pasta and many more which are well known for their amazing taste. It serves more than 1.7 million pizzas every day to its customers worldwide. Pizza Hut offers delivery services, carries out casual dining segments, and many more around the world. 
    This assignment is going to examine how performance management may be used by Pizza Hut to be successful in its business. Performance management is the key tool that business managers use to identify, measure and develop the performance of their employees by aligning their performance with the strategic goals of an organization. 

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