Evaluate the Values and Human Resources Management at Wipro Limited
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Wipro Limited is a leading provider of technology and consulting services where it primarily focuses on establishing inventive solutions intended to solve clients’ complex digital transformation wants. The company operates in designing, consulting, and engineering and it helps its clients to realize their boldest ambitions and build future-ready sustainable businesses. Wipro is competent in cloud computing, cyber security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 66 countries. This essay will evaluate the values and Human Resources Management at Wipro Limited.
HRM is the process through which the manager of an organization recruits, selects, trains, and develops an effective employee team for the business. Human resource management involves employees’ features and performance in an organization or a company. It may also be defined as the strategic approach used in procuring, developing, and maintaining a highly skilled workforce to effectively attain an organization's goals through a distinctive set of integrated employment policies, programs, and practices.
Wipro Limited is a leading global information technology company that provides consulting, business process services, and digital transformation solutions. The company has a solid commitment to values and Human Resources Management, as evidenced by its vision, mission, and policies. Wipro values integrity, customer centricity, innovation, excellence, and respect for people. These values guide its actions and decisions and shape its culture and identity. Wipro also invests in its human capital, by providing learning and development opportunities, performance management, rewards and recognition, diversity and inclusion, and employee engagement initiatives. Wipro strives to create a work environment that fosters collaboration, creativity, and growth for its employees and stakeholders.
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Evaluate the Values and Human Resources Management at Wipro Limited Case Study
Key Learning Outcomes
By the end of the case, students should be able to:
- Understand the concept of Human Resource Management and its significance to any organization
- Understand how Human Resources is managed at Wipro Limited
- Demonstrate your understanding and deep knowledge of the various aspects of Human Resource Management
1.0 INTRODUCTION
Wipro Limited is a global company that offers information technology, consultant, and business process services. It is a leading technology services and consulting company, with a presence in over 66 countries and a workforce of 250,000 employees. Wipro offers a range of solutions and services to various industries, such as banking, healthcare, retail, energy, manufacturing, and more.
Wipro's vision is to create value for its clients, stakeholders, and society by leveraging its expertise, innovation, and global delivery capabilities. Wipro's mission is to be the trusted partner of choice for its customers, enabling them to achieve their business goals and transform their digital future.
Wipro's core values are integrity, respect, collaboration, excellence, and responsibility. Wipro is committed to fostering a culture of diversity, inclusion, and social responsibility, as well as adhering to the highest standards of ethics and governance. Wipro is also a leader in sustainability, with initiatives such as Wipro Cares, Wipro Earthian, and Wipro EcoEnergy that aim to make a positive impact on the environment and the communities where it operates.
In this essay, the researcher explores how Wipro aligns its values with its human resources management (HRM) strategies, and how this creates a positive impact on its employees, customers, and society. We will also discuss some of the challenges and opportunities that Wipro faces in the dynamic and competitive IT industry.
Wipro's Values and HRM Strategies
Wipro's values are based on four pillars: Spirit of Wipro, Customer Centricity, Innovation, and Trust.
These values guide the company's vision, mission, and goals, as well as its policies, processes, and behaviors. (https://www.wipro.com/content/dam/nexus/en/sustainability/sustainability_reports/sustainability-report.pdf)
Spirit of Wipro: This defines Wipro's culture and identity. It reflects the company's commitment to being passionate, respectful, inclusive, and ethical in everything it does. It also encourages employees to be agile, adaptable, and resilient in the face of change.
Customer Centricity: This is the value that drives Wipro's focus on delivering value to its customers. It means understanding the needs and expectations of customers and providing solutions that meet or exceed them. It also means building long-term relationships with customers based on mutual trust and respect.
Innovation: This is the value that fuels Wipro's growth and differentiation. It means constantly exploring new ideas, technologies, and opportunities to create value for customers and stakeholders. It also means fostering a culture of learning, experimentation, and collaboration among employees.
Trust: This is the value that binds Wipro's stakeholders together. It means being transparent, accountable, and responsible in all interactions. It also means honoring commitments, protecting data and privacy, and ensuring compliance with laws and regulations.
Wipro's HRM strategies are aligned with its values in various ways. Some of the essential HRM practices that support Wipro's values are:
Talent Acquisition: Wipro attracts and hires talent from diverse backgrounds, geographies, and domains. It uses various channels such as campus recruitment, referrals, social media, job portals, etc. to source candidates. It also uses multiple tools such as assessments, interviews, gamification, etc. to evaluate candidates' fit with Wipro's values and culture.
Talent Development: Wipro invests in developing its employees' skills, competencies, and careers. It offers various learning programs such as induction training, technical training, leadership development, etc. to enhance employees' knowledge and capabilities. It also offers various career paths such as vertical growth, horizontal growth, global mobility, etc. to enable employees' aspirations and potential.
Talent Engagement: Wipro engages its employees through various initiatives such as recognition programs, rewards programs, feedback mechanisms, employee surveys, etc. to motivate and retain them. It also fosters a culture of collaboration and communication through various platforms such as intranet portals, social media groups, blogs, newsletters, etc. to connect employees with each other and with the organization.
Talent Diversity: Wipro embraces diversity as a source of strength and innovation. It promotes an inclusive culture where employees respect each other's differences and perspectives. It also implements various policies and programs such as equal opportunity policy, gender diversity policy, disability inclusion policy, LGBTQ+ inclusion policy, etc. to ensure fairness and equity for all employees.
Talent Sustainability: Wipro cares for its employees' well-being and happiness. It provides various benefits such as health insurance, retirement plans, employee stock options, etc. to support employees' financial security.
It also provides various facilities such as flexible work arrangements, work-life balance programs, employee assistance programs, etc. to support employees' physical and mental health.
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