Discuss Management’s Role in Developing Organizational Culture
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This assignment looks at the management’s role in developing and maintaining Organizational Culture. Armstrong and Taylor, (2017) define culture as the pattern of values, beliefs, norms, assumptions, and attitudes that may or may not have been articulated but shape the way people in the organization behave and do things. The authors further highlight values as what is believed to be important about how people behave, while norms are the unwritten rules of behavior. According to Izuogu, (2015), culture is the “way things are done”.
Managers are well aware of the various significances of organizational culture when it comes to employee satisfaction but a small number of them have failed to embrace the direct role they play in determining the cultures. A number of individuals believe that organizational culture is prearranged but this is a false misconception. It is important to note that all managers must be aware of their influence and responsibility when it comes to developing and maintaining a good workplace which in turn improves customer satisfaction.
Managers’ actions are always carefully analyzed in an organization. Managers must be cautious when arriving at certain decisions so as to ensure fairness and equality among the staff. The must-have managerial traits are trustworthiness, empowerment, consistency, and mentorship which go hand in hand with each other notwithstanding the culture in question. Organizational managers are obligated to build support systems and other instruments that are to help employees with various empowering opportunities that are to increase the effectiveness and productivity of the organization.
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Discuss Management’s Role in Developing Organizational Culture? A Case Study
Key Learning Outcomes
By the end of the case, students should be able to:
- Understand the meaning of Organizational Culture and its significance to organizations
- Understand the role of management in developing Organizational Culture
- Learn how to apply organizational culture in real-life companies
1.0 INTRODUCTION
Important to consider is that organizational culture has a strong impact on the management of an organization, therefore the stronger the organizational culture, the easier it gets for employees to accept its values. Organizational culture is defined as the company's beliefs, values, and attitudes, and how these factors affect the behavior of employees and customers, it can also be defined to mean the basic assumptions and beliefs shared within an organization.
The importance of organizational culture in the strategic management of a business is that it is one way by which it can sustain itself. This assignment is going to look at the management’s role in developing and maintaining Organization’s Culture
A number of factors influence the development of organizational culture and these include:
⦁ Organizational structure is simply how certain activities are run or administered in an organization
⦁ Organizational behavior and employee’s attitudes towards work is how employees interact with one another in the organization and how these interactions in turn contribute to organizational performance
⦁ The organization’s principles and conducts
⦁ Management and leadership techniques embraced by the business.
Below are some of the roles that management plays in developing the organizational structure of a business.
1. They have the duty to proficiently predict, explain and manage organizational behavior. Managers must be able to determine the various factors that lead to their employees being satisfied and motivated at the workplace so as to diffuse these factors and increase their motivation and satisfaction.
2. Managers have to clearly analyze and understand the behavior of individuals, groups, and organizations so as effectively manage them. Organizational Behavior can be observed at three levels namely; individual, group, and organization as a whole.
3. Management’s responsibility in developing organizational culture is to efficiently improve and implement management principles.
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