Core values are the administrative principles that shape the culture, vision and mission of an organization. They reflect the beliefs, norms and standards that the organization upholds in its daily operations and interactions with stakeholders. Therefore, every organization ought to implement several core values that are relevant, meaningful and inspiring for its members and customers. These values are the core beliefs and motivations that guide an organization’s actions and decisions. They define what is important and desirable for the organization and its members. Values shape the organizational culture and identity, and influence how individuals behave within the organization.
The purpose of this report is to analyze the key values that are essential for the Pakistan Telecommunication Company Ltd, and to examine its ethical, cultural, environmental, social and business context of its operations. The report will provide an overview of the company’s mission, vision, goals and objectives, as well as its strengths, weaknesses, opportunities and threats. The report will also identify the main stakeholders of the organization and their expectations and interests. The report will conclude with some recommendations on how the organization can enhance its performance and sustainability by aligning its values with its external environment.
The Pakistan Telecommunication Company Ltd is the leading provider of telecommunication services in Pakistan, offering a wide range of products and solutions to meet the diverse needs of its customers. The company is committed at being at the forefront of digital innovation and transformation, and to delivering value to its stakeholders, including its customers, employees, shareholders and society. To realize this commitment, PTCL adheres to six core values that shape its culture and behavior: customer centricity, excellence, integrity, innovation, collaboration and social responsibility.

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