Vodafone Strategy Case Study
Key Learning Outcomes
By the end of the case, students should be able to:
- Understand the broad macro-environment of Vodafone and the UK telecommunication sector in terms of political, economic, social, technological, environmental and legal factors (PESTEL/PEST/STEEPLE).
- Use our swot analysis example to gain an overall understanding of Vodafone's strengths and weaknesses and strategic options arising from the opportunities and threats that have been identified from the Pestle analysis example on it's business environment.
- To apply strategy business models and frameworks such as Pestle/Pest/Steeple, Swot etc to real company cases.
Analyse the macro environment of Vodafone and the UK mobile telecommunications industry using pestle followed by a Vodafone Swot Analysis.
- See also, Vodafone Porters Five Forces 2019
1.0 INTRODUCTION
Founded in 1982, Vodafone is UK’s third biggest telecommunication provider and a part of Vodafone group, the world’s second largest phone company. Headquartered in Newbury, Vodafone offers a range of telecommunication services including; mobile telecommunication networks offering cellular phones, tablets, mobile internet services, applications among others. The company operates in over 26 countries with at least 444million customers globally and 19.5 million in the UK.
As of 2017, Vodafone’s annual revenue for the three months ending March fell £8.4 billion to £6.9 billion due to the struggling UK telecommunication business (Statista 2018). Never the less its operating profit increased from £3.7billion to £5.1 billion (Yau 2017). Vodafone UK commands 21% market share after BT and O2 with 28% and 26% respectively.